Job Description

United States

Suitability/Public Trust

Fully remote

Information Technology

Overview

GovCIO is currently hiring for a Release Manager to lead and coordinate change and release activities supporting day-to-day operations to ensure 24×7 system availability. This role is a fully remote position within the United States with core hours of operation from Monday to Friday, 8 AM to 5 PM ET.

Responsibilities

A Release Manager must have experience in management of individual releases of software, hardware, or other system components. Must have experience in coordinating with QA, Development, packaging, and hardware teams. The release manager must have experience in release management process, risks analysis and maintaining the schedule of planned releases.

• Create, manage, and close change tickets; obtain approvals; communicate status throughout the release lifecycle.

• Engage in technical discussions and problem-solving sessions during deployment; provide subject-matter expertise in Change Management.

• Coordinate cross-functionally with QA, Development, packaging, and hardware teams to plan and execute releases.

• Maintain the schedule of planned releases; perform risk analysis and readiness assessments.

• Ensure adherence to VA change management processes to deploy releases and changes efficiently and compliantly.

Qualifications

Bachelor's in Business Administration, Business Management, Computer Science, Information Systems, Operations Research or related fields with 5+ years (or commensurate experience)

Required Skills and Experience

• Bachelor's Degree and 8+ years of experience (or commensurate experience)

• Demonstrated experience managing releases of software, hardware, or system components.

• Proven coordination with QA, Development, packaging, and hardware teams.

• Hands-on experience with release management processes, risk analysis, and scheduling of planned releases.

• Strong familiarity with VA change management processes (e.g., ServiceNow Change, CAB workflows).

• Excellent communication and stakeholder management across technical and business teams.

Clearance Required: Ability to obtain and maintain a Suitability/Public Trust clearance

Preferred Skills and Experience

• ITIL certification or equivalent practical experience in IT Service Management.

• Experience providing change and incident management for multiple critical VA applications in the VHA Front Office Product Line

• Experience in large-scale, 24×7 operations environments.

• Experience within the Department of Veterans Affairs or other federal agencies.

• Familiarity with Agile/SAFe release trains and coordination.

Posted Salary Range

USD $110,000.00 - USD $115,000.00 /Yr.

Company Overview

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

What You Can Expect

Interview & Hiring Process

If you are selected to move forward through the process, here's what you can expect:

• During the Interview Process

• Virtual video interview conducted via video with the hiring manager and/or team

• Camera must be on

• A valid photo ID must be presented during each interview

• During the Hiring Process

• Enhanced Biometrics ID verification screening

• Background check, to include:

• Criminal history (past 7 years)

• Verification of your highest level of education

• Verification of your employment history (past 7 years), based on information provided in your application

Employee Perks

At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:

• Employee Assistance Program (EAP)

• Corporate Discounts

• Learning & Development platform, to include certification preparation content

• Training, Education and Certification Assistance*

• Referral Bonus Program

• Internal Mobility Program

• Pet Insurance

• Flexible Work Environment

*Available to full-time employees

Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.

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